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International Sales Policy

Last Updated: Jan 16, 2012 12:25PM EST
List of Countries We Ship To:
Canada, Australia, Bahamas, Belgium, Chile, Denmark, Finland, France, Germany, Greece, Greenland, Guam, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Kuwait, Marshall Islands, Mexico, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom.

Payment:
· International orders are required to pay via major Credit Card,  PayPal, or Wire Transfer.
· Wire Transfer payments will have a  $50 fee applied to the order.
· Purchase orders are not accepted.

Duties, Taxes and Tariffs:
Purchaser is responsible for paying all tariffs, taxes or other import fees that may be required. These costs are not included in the estimate and are beyond our control.
 
Required Information For Shipping Estimates:
To receive an estimate for shipping costs, please call or send an e-mail using our Contact Form and include the following information listed below:

 · Your complete name.
· Billing & Shipping Addresses.
· Phone & fax numbers.
· Product stock numbers and quantities.
· Special shipping instructions or delivery requirements.

We will respond to your request by the next business day. *Please note that shipping estimates are only valid for 10 business days.

Back Orders:
If the products you require are out of stock we will let you know when they are expected to be available. International orders will only be shipped complete.

Customer Service:
Email: support@sgusa.us 
Phone: 1-800-870-6189
Phone: 1-269-273-2850 (Outside U.S.A.)
Hours: 8AM - 7PM Eastern, Monday-Friday

Contact Us

  • Post a Question
  • Email Us

  • Customer Service
    Phone: 800-870-6189
    Local: 269-273-2850
    Fax: 269-273-3244
    Hours: Mon-Fri 8AM-7PM EST

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