As fellow online shoppers we understand that sometimes you end up ordering items that you do not like, were not what you expected, or that did not fit. For those reasons Safety Glasses USA has implemented a fair and easy to follow return policy.
Instructions For Returning Items to Safety Glasses USA
1. Call our toll free number 1-800-870-6189 within 10 days of receiving your order to receive an RMA Number.
2. Package item with all packaging material and copy of your packing slip with your RMA Number.
3. Ship package through carrier of your choice (we recommend you obtain a tracking number) to:
Safety Glasses USA, Inc.
(RMA#)
1501 KDF Drive
Three Rivers, MI 49093
Important Return Guidelines
* Item(s) and packaging must be returned in like new condition.
* RMA numbers expire after 30 business days.
* Customer is responsible for all shipping charges on returned items unless items where damaged or shipped incorrectly.
* A restocking fee of 10% on the amount returned up to a maximum of $150 will also be deducted from the refund amount if no reorder is placed at the time of return.
* Special orders cannot be returned unless there is a manufacturer's defect. On occasion SGUSA will agree to accept a return on a special order, subject to a 25% restock fee. Shipping will NOT be refunded and an RMA number MUST be obtained.
* No returns on merchandise marked "Discontinued".